Shipping & Returns

General Information
  • We are closed on Holidays. Orders received by us on Weekends or Holidays will be processed on the next business day. 

  • Deliveries are made on business days, Monday through Friday, excluding holidays. 

  • Statutory holidays may add an extra day to delivery times. 

  • If we cannot fulfill your order within 2 business days, we will notify you via email to let you know. 

  • Customers will be provided with a delivery confirmation number via email once their order has been shipped. In case of a delay we will notify you by email. 

  • We use Canada Post  for our shipping.  Our shipping cost policy is simple – we have set fixed rates to each province / territory.

  • International orders will be quoted on an individual basis - please phone or email.

 

Order Status
When your order is shipped from our warehouse, we will send you a confirmation that will include your tracking number. If you have misplaced your tracking number, please e-mail us at laugh@chuckles.ca.
If you have not received your confirmation e-mail from us or believe that there may be problems with your shipment, please e-mail us at laugh@chuckles.ca.

 

Incorrect Shipping Information
If a package is returned to Chuckles Unlimited due to an incorrect shipping address provided by a customer, the customer is responsible for return shipping costs as well as the redelivery cost.

 

Return and Exchange Policy
We work hard to ensure you are satisfied with your purchases.  All products are checked to ensure they are in perfect condition and the package contains all included parts and accessories before they are packaged for shipping.
 
Due to the nature of our products all sales are final.